We are an applied research studio exploring the frontiers of complexity, emergence, and artificial intelligence.
At Flink Labs, curiosity and clarity drive our work. We partner with organisations across diverse sectors, exploring complexity and harnessing AI to create meaningful, practical solutions. Here’s a selection of projects demonstrating our approach and impact.
Since 2014, we’ve partnered with healthcare providers in Victoria, Queensland, and New Zealand, analysing over 50 million patient experiences. Using advanced AI, including custom transformer models, we’ve transformed patient feedback into clear, predictive insights, enabling healthcare providers to deliver better care and compassionate decision-making.
In collaboration with investigative journalists, we built AI-driven tools to expose hidden networks spreading climate misinformation. Using machine learning techniques such as clustering and network analysis, our tools allowed journalists to quickly identify and precisely target misinformation sources.
For IBM, Flink Labs created Altlas—an advanced AI-driven platform that analyses complex global data on country performance. Altlas transforms data into intuitive, interactive maps and visualisations, enabling organisations to make informed strategic decisions at a global scale.
Partnering closely with local governments, we developed a comprehensive bespoke AI system to analyse tens of thousands of community comments each month. Our customised analytics models combined clustering algorithms, machine learning, and human oversight, delivering clear insights that helped councils respond effectively to emerging community concerns.
Leading the Data Visualisation initiative for Australia’s Digital Transformation Agency, we designed an award-winning dashboard visualising government performance. Our innovative approach combined advanced analytics with compelling visualisations, enhancing transparency and guiding strategic decision-making across government agencies.
We built the VETStat analytics platform for the Victorian Department of Education, using AI and data mining to uncover critical educational trends and challenges. These insights directly informed policy, enhancing student outcomes and employer satisfaction.
Working with a major supermarket chain, we employed advanced AI, including hidden Markov models, to analyse customer behaviour from in-store sensor data. These insights guided strategic store layout redesigns, significantly boosting customer engagement and sales.
Collaborating with IP Australia, we developed an intelligent AI platform prototype to streamline patent and trademark examinations. Using natural language processing and image recognition, our solution rapidly analysed documents, significantly enhancing accuracy and efficiency.
If this sparks your curiosity, let's have a conversation.
