Transformative AI in Action

Real-world impact, proven at enterprise scale.

For over a decade, Flink Labs has delivered next-generation AI solutions for major corporations, government agencies, and well-funded startups. We harness cutting-edge techniques – from deep learning to NLP to predictive analytics – to solve complex challenges and drive transformative outcomes for our clients. We also pride ourselves on long-term partnerships: many client engagements span 5+ years of continuous innovation. (It’s no surprise that most of our clients return for project after project.)

AI, proven with leading organisations

Healthcare – AI-Driven Patient Experience

Enhanced care through actionable, predictive insights.
Since 2014, Flink Labs has harnessed AI to revolutionise patient care. Our platform processes over 50 million data points from 700,000+ patients in the Victorian Healthcare Experience Survey, delivering transformative insights that empower providers with predictive analytics across Victorian, New Zealand, and Queensland health systems.

Retail – Customer Traffic & Purchase Behaviour


Significant boost in average basket spend.
By integrating advanced AI with supermarket trolley tracking and point-of-sale data, we decoded shopper movement patterns to guide strategic store layout redesign and product placement optimisation.

Corporate – Managing Reputation in Real Time

Proactive brand safeguarding with real-time intelligence.
In partnership with a leading Melbourne reputation management consultancy, we developed a machine learning–powered platform that detects and analyses reputation risks as they emerge, turning complex data into actionable insights.

Local Government – Community Views Analytics

Enhanced community engagement and informed decision-making.
Utilising our cutting-edge Pikalo data engine, we transformed complex community data into clear, actionable insights that empower decision-makers with unprecedented precision.

Technology – Global Intelligence Engine

Real-time, predictive global performance visualisation.
In collaboration with IBM, we engineered Altlas—an AI-powered engine that dynamically redefines country performance on a real-time global map by transforming diverse data into actionable insights.

Clean Technology – Commercialising R&D Innovations

Accelerated transition from research to market-ready solutions.
Leveraging advanced machine learning and predictive analytics, we built a platform that transforms Clean Tech R&D into a strategic market asset by uncovering breakthrough innovations from complex research data.

Media – Unmasking Climate Denial Networks

Empowered journalism with actionable insights to expose misinformation.
Partnering with a leading Australian journalist, we developed an investigative data platform that uses machine learning to reveal covert networks behind climate denialism, cutting through complexity to expose hidden relationships.

Education – AI-Enhanced Performance Analytics

Empowered data-driven decisions for improved educational outcomes.
For the Victorian Department of Education and Training, we built the AI-enhanced VETStat portal that transforms raw performance data into actionable intelligence, analysing trends from both student and employer perspectives to pinpoint critical issues.

Energy – Social Media Intelligence

Enhanced operational insights for rapid, informed responses.
Working with Origin Energy, we developed a data learning system that transforms real-time social media data into actionable intelligence by decoding sentiment, language, and network dynamics for strategic decision-making.

Consumer Insights – Demographic Clusters Analysis

Improved understanding of consumer segments.
In collaboration with Experian, we engineered a smart data solution that unlocks hidden consumer demographic patterns. Advanced machine learning transforms raw data into precise, predictive intelligence for deeper segmentation analysis.

Business Intelligence – AI-Powered Search

Elevated competitive advantage through actionable business insights.
For HotFrog, we deployed state-of-the-art AI, leveraging deep clustering and natural language processing to uncover hidden semantic relationships and emerging search patterns within vast datasets.

Government – Award-Winning Data Visualisation

Enhanced government performance via transformative analytics.
At Australia’s Digital Transformation Agency, we led the design of a whole-of-government performance dashboard that transforms analytics through innovative data and visualisation techniques, recognised for its swift delivery and award-winning impact.

Workplace – Census Insights for Gender Equality

Strategic actions that drive real workforce transformation.
Between 2013 and 2022, in partnership with the Workplace Gender Equality Agency, we pioneered a data-driven portal that analysed a census of over 4 million employees, unlocking powerful insights into gender equality and pay equity.

Government – Visual Data Discovery

Empowered stakeholders with informed, strategic decisions.
Using our cutting-edge Oslo Data platform, we engineered Austrade’s MIP Orbis to revolutionise decision-making by transforming raw data into real-time, actionable insights that dramatically boost accessibility and efficiency.

Infrastructure – Contractor Performance Analytics

Enhanced performance evaluation and incentive management.
We developed a secure analysis and reporting platform for Ipsos and the Regional Rail Link that elevates contractor performance evaluation. Advanced machine learning transforms raw data into insights, enabling merit-based bonus awards and a culture of excellence.

Government – Payment Discovery Tool

Swift, personalised government assistance.
In partnership with the Australian Government, we designed a data-first solution that redefines citizen access to government payments. Using advanced visualisation and intuitive user interactions, the tool precisely matches users with eligible financial support.

Intellectual Property – AI-Powered Patent Analysis

Elevated efficiency and accuracy in IP management.
Partnering with IP Australia, we developed an AI-powered proof of concept that revolutionises patent application analysis. By harnessing natural language processing and image recognition, our system enables trademark examiners to categorise applications with exceptional speed and precision.

Inspired by these results? Let’s talk about what’s possible for your organisation. Reach out to Flink Labs and let’s create your next success story.

Get in touch now to begin your AI transformation →